Please place your your requests for quotations (RFQs) and orders by E-mail. We recommend to use spreadsheets for orders containing more than 3 items. You are welcome to inquire us for any products for which you do not know a good supplier or want us to find you a supplier with the best price to quality relationship.
Please indicate the manufacturer, catalog numbers and (for orders) number of units for every item.
After receiving your RFQ, we will reply with a quotation. For the products of our partners and suppliers, processing time is 1-2 business days, for other requests it may take longer.
Providing the purchase order number is recommended for all orders and compulsory for orders without prepayment.
After receiving your order, we will shortly (normally by the end of the next business day) send you order confirmation (OC) or Proforma Invoice (PI), depending on if your order is eligible for post-payment. Please note that we offer discounts for prepayments.
The order is considered to be finally confirmed if we received no objections to our OC within two business days or on receiving of your prepayment. Once finally confirmed, the order can be altered or cancelled only with our approval.